Hourglass is the only charity dedicated to calling time on the harm, abuse and exploitation of older people across the United Kingdom. With more than 25 years’ experience and expertise, our mission is to listen, advise and support vulnerable older people and all those affected throughout the UK.

We will influence, challenge and educate society and work in partnership to bring about real and positive change.

Every year, more than a million older people are physically, psychologically, financially or sexually abused, or neglected in the UK. That’s one in six older people who are victims of abuse.

Previously Action on Elder Abuse, Hourglass is proud to represent older people across the United Kingdom by combining our experience and expertise across the four countries.

Geographical area service covers

The service covers the entire UK with different web entries depending on where you are within the UK e.g. England, Wales, Scotland or Northern Ireland

Who is the service for?

The service is for all people who would identify as being 'older'

Referral routes into service (professionals, self)

Self referral or via a concerned third party

Risk level you support


Other relevant information

Older people can be subject to domestic abuse either from an intimate partner or family member. Abusers very often exploit the fact that someone may be (or feel) isolated. They can encourage, emphasise or create dependency in someone in order to exploit that feeling to their own advantage, and they can ridicule or dismiss your suspicions as a means of stopping you investigating. Very often, they will rely on someone not disclosing, or the natural disbelief that many people hold when considering elder abuse, in order to keep on abusing.

It is important therefore to protect yourself if you are an older person, and sometimes that can be very simple. It is also important that neighbours, friends, families and practitioners are alert to the possibility of abuse – and are therefore ready to act on concerns or suspicions.