Hourglass works to protect older people from harm, abuse and exploitation across the UK. With more than 25 years’ experience and expertise, their mission is to listen, advise and support vulnerable older people and all those affected. Previously known as Action on Elder Abuse.

Their confidential helpline provides information and support to anyone concerned about an older person.

Geographical area service covers

The service covers the entire UK with different web entries depending on where you are within the UK e.g. England, Wales, Scotland or Northern Ireland

Who is the service for?

The service is for all people who would identify as being 'older'

Referral routes into service (professionals, self)

Self referral or via a concerned third party

Risk level you support


Other relevant information