Help for victims across England and Wales
Guidance and advice for victims and witnesses of crime.
Every victim has a different experience of the criminal justice system. Your individual journey depends on the nature of the crime, the outcome of the police investigation and local differences in victim services.
The following guidance is designed to help you at the different stages of your journey. In particular we want you to know your entitlements under the Victims’ Code.
This service supports you throughout the journey and the court process from reporting a crime to making a complaint.
Geographical area service covers
Who is the service for?
The service supports anyone who has been the victim of crime
Referral routes into service (professionals, self)
Self referral via email
Risk level you support
Other relevant information
Have your say
Please be aware that the Victims’ Commissioner can’t champion individual cases or challenge criminal justice agencies to make different decisions.
However, we’re here to listen if you’re willing to tell us what went wrong. Your experience can help us campaign for better services for victims.