Victim Support – Independent Domestic Violence Advisory Service Bedfordshire

How can the IDVA Service help?

Our Independent Domestic Violence Advisory (IDVA) Service is a SafeLives Leading Lights accredited service reflecting good & safe practice. We are here to offer advice, advocacy and support to high risk victims of domestic abuse across Bedfordshire.

We support any victims over the age of 16 years old that are at risk of significant harm, regardless of their sexuality, gender, disability, culture or background.

If you are a victim of domestic abuse we offer a free, independent & confidential service.

We can provide support with the following:

  • Listen to your concerns and assess current risks to ensure that you receive the most appropriate support.

  • Develop a safety & support plan based on your individual circumstances, explore your options and give you choices.

  • Provide advice & information about the range, effectiveness and suitability of options to improve your safety and that of your children.

  • Explore the option of having a survey to look at how secure your home is and look at security & target hardening.

  • Discuss housing options available to you including homelessness & refuge and inform you of your rights in relation to housing.

  • Support you with criminal matters; explaining the criminal justice process and the effectiveness of criminal & civil remedies and organising a pre-trial visit or support for you at court.

  • Support you in obtaining civil remedies such as non-molestation orders.

  • Liaise with agencies such as Housing, the Crown Prosecution Service, Police, Solicitors, Social Care and other relevant organisations or advocate on your behalf, enabling your voice to be heard.

  • Signposting you to agencies in regards to financial issues that have resulted from the domestic abuse.

  • Advocating for you at the MARAC (multi-agency risk assessment conference) where agencies work collectively to try and reduce your risk and aim to keep you and your children safer.

  • Support you to access other specialist agencies/support networks such as counselling and the Freedom Programme.


If you are a professional and would like to refer to us: our core service hours are 8am to 5pm Monday to Friday. In Bedford the service also runs from 8am to 4pm on Saturdays.


If you think you may be a victim of Domestic Abuse:

This is a free service that helps any victims of high risk domestic abuse in the Bedfordshire area, including those affected by cultural pressures.

Anyone can be affected but it is never the victim’s fault and abuse should not be tolerated. Everyone has the right to live without fear of abuse or violence.

Our IDVAs can tell you about the best help & support available for your specific situation. They will prioritise your safety and that of your children and help you make a personalised safety plan.


How do I contact the IDVA Service?

We provide services across Bedfordshire and have IDVA based in Luton, Bedford and at Bedford Hospital.

Luton IDVA: 01582 488777

Monday to Friday: 8am to 5pm


Beds IDVA: 01234 763785

Monday to Friday: 8am to 5pm


National Victim Support 24 hr Supportline:

0808 1689 111


Geographical area service covers

Bedfordshire, including Luton

Who is the service for?

We support any victims over the age of 16 years old that are at risk of significant harm, regardless of their sexuality, gender, disability, culture or background.

Referral routes into service (professionals, self)

We accept referrals from any sources including self -referrals.

Risk level you support

High Risk

Other relevant information

What do our service users say about us?

“My IDVA has done a fantastic job it made a massive difference having someone there to advise me rather than just tell me what to do”

“I felt supported and knew I could say anything to my IDVA and would not be judged and that they were there for me”

“I feel stronger and more able to cope as a result of the support I have been getting from my IDVA”

“My IDVA was very supportive and she understood the cultural aspects”

“I knew that support was only a phone call away”

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